If you signup today we will carry out an initial site review worth more than $100
How many sites does your plan support?
We only support one website per monthly plan purchased. You are welcome to contact us for a discount if you have more than one site.
How many requests can I actually send monthly?
As long as we are able to solve your issue within 30 minutes, this is known as a small jobs, this is part of the monthly plan, but larger issues that will take more than 30 minutes are out of scope.
How do I know if my job is a small job?
Once you submit a request, we will do our best to fix the problem for you. If we cannot, we will give you a refund. You can chat with us to find out if it is a small job or contact us via our contact form.
I want to signup, can I get my issue resolved right away?
Once you sign up and submit a ticket, the team will start to work on solving your issue on the same day.
Do you offer 24/7 support?
We work Monday to Friday during normal office business hours. Although we check emails and requests over the weekend and if the task is urgent and revenue threatening, we will try and help get it solved.
Do I really need monthly support?
Sometimes you only need one issue solved and do not need monthly support, if this is your case you can order a single job. But we do encourage business owners to take on the monthly support as it allows you to focus on your business.
Am I locked into a contract?
You are not locked into any long contract, you can cancel whenever you want. Your account will be billed automatically at the end of each month you spend, We will also send you a renewal notice just in case.
How long does it usually take to complete a task?
You would usually get your job done the same day, in cases where we do not get the required information from you, then it might take longer.
Do you offer web hosting or have a preferred host?
Unfortunately, we not offer web hosting but we have partnered with bluehost who are our preferred hosting partner.
Do you offer an affiliate program?
Yes, we have an affiliate program for customers and none customers, customers get a discount from their monthly plan, depending on how many paying customers they invite, None customers can also sign up and promote our site on their site.